Shipping & Returns
Domestic Shipping. Unless otherwise noted, we will ship your order via USPS priority mail. CONUS U.S. shipping is a normally a flat $8.50, but if your items require more than one box or oversize boxes, we may have to get back to you once we compute the actual shipping charges. Alaska and Hawaii. - We will cover shipping up to one USPS large flat rate box to Alaska and Hawaii. Any additional FRB boxes needed or if we need to ship in a large oversized (by weight) box, actual shipping rates will need to be applied and we may need to contact you before your order is completed.
If you would like your order insured, we do offer that as an option when you check out. We do encourage insurance, but you do not wish or choose to have your package insured, that is your prerogative but you are also accepting the risk.
Express (overnight) services are also available, but fees will vary based on weight and distance, so we can not standardize those as an option on the site. Please contact us for a quote on any orders that you would like sent overnight.
International Shipping. Shipping for all International is charged an estimated flat rate of $67.00 (which is an average USPS rate for an International medium flat rate box) plus insurance. Due to the large variety of item sizes and weights that we handle (as well as the new USPS International zone rates), it is impossible for our software to figure out international shipping charges accurately upon check out. Therefore, the software will charge an estimated charge based on the USPS Medium Flat rate box when checking out. Once your order is pulled, boxed and weighed we will manually determine the actual shipping and insurance charges for your package and zone. Any overpayment will be refunded back to you.
Currently, International customers are only charged the actual amount that we have to pay to ship and insure your package via the USPS. We do not charge for the extra handling nor do we charge for filling out the customs paperwork. So if your order fits in a "small flat rate" box, or if the actual shipping costs are lower than what you were charged on check out, we will refund the difference to back you. Please note, "non-flat rate box" International orders will be determined and shipped based on size and/or weight for USPS Priority Mail. If your items are oversized or bulky (Cases, large rods, large qualities of boxes etc), shipping may be more than the estimated amount, and we will need to contact you before your order is completed.
Tracking for international orders sent via USPS is generally not available to us once your order leaves the US postal system. However, given the routing number provided, your local country's postal system may be quite good at providing your orders progress to you. We will do our best to assist you, but we cannot be responsible for the loss or damage of international packages. Buyer is responsible for any customs fees, duties and/or VAT charges.
We welcome and ship orders to almost all countries, as long as USPS ships there. Currently, we are not shipping to Russia, Czech Republic, South Africa, Malaysia, Vietnam or Turkey.
We also have the option of sending your packages via common courier or express services such as DHL, FedEx or UPS. These services are often faster than the postal service, but also more expensive. Rates will vary with weight and destination, please contact us for a quote if you would like to use an express courier.
Generally, all domestic in stock orders will be shipped within one business day. We will do our best to ensure your order’s safe delivery, but please keep in mind that regardless if your order is domestic or international, we cannot be responsible for loss or damage via the USPS, or common carrier.